"Excellence in customer service results in long-term success," says Byrd Baggett. That's the reason everybody in business should focus on pleasing customers. Baggett reminds the reader of the habits that almost always result in happy, satisfied customers. View More...
From observing the basic habits of the top performers in many fields, including bankers, accountants, lawyers, stock brokers and doctors, this book provides the reader with a comprehensive training/refresher course in the areas of sales and marketing practice. View More...
